Terms of service

OVERVIEW

Welcome to Nobl Parfums. The terms “we”, “us” and “our” refer to Nobl Parfums Ltd (“Nobl Parfums”, “Company”), registered in England and Wales. Nobl Parfums operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Nobl Parfums is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ from how they appear on your screen due to device type and settings.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region or jurisdiction.

Use of diffusers and fragrance oils. Our products include a waterless diffuser and fragrance oils. You are responsible for using products only as directed. The diffuser is app-controlled, and operation may require an app-compatible device and connectivity. Fragrance oils should be handled with care and kept out of reach of children.


SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Nobl Parfums reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Nobl Parfums confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.


SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices in our online store may differ from prices offered by third parties. Promotions may be governed by separate terms. If there is a conflict between promotion terms and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store, and to promptly update your account information so that we can complete transactions and contact you as needed.

You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use the payment method for the purchase, (iii) charges incurred will be honored by your payment provider, and (iv) you will pay charges incurred at the posted prices, including shipping and applicable taxes.


SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you. Full delivery options, costs, and timelines are available on our Delivery & Returns page.


SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Nobl Parfums, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants you any rights under any intellectual property of Nobl Parfums, Shopify or any third party. All rights not expressly granted are reserved.

Nobl Parfums names, logos, product and service names, designs, and slogans are trademarks of Nobl Parfums or its affiliates or licensors. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names and marks are the property of their respective owners.


SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control. You acknowledge we provide access “as is” and “as available” without warranties or endorsement, and we have no liability arising from your use of optional third-party tools.


SECTION 8 - THIRD-PARTY LINKS

The Services may contain links to third-party websites or functionality. We are not responsible for third-party content, accuracy, or practices. Accessing third-party sites is at your own risk.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

Nobl Parfums is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Nobl Parfums. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Nobl Parfums, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Nobl Parfums.


SECTION 10 - PRIVACY POLICY

All personal information we collect is subject to our Privacy Policy, and certain personal information may be subject to Shopify’s Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services. Review our Privacy Policy for more details.


SECTION 11 - FEEDBACK

If you submit any reviews, ideas, suggestions, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use, subject to applicable law.

You represent and warrant that you own or have necessary rights to the Feedback and that it complies with these Terms. We are under no obligation to maintain Feedback in confidence, pay compensation, or respond.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Information may occasionally contain errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times and availability. We reserve the right to correct and update information or cancel orders if any information is inaccurate, at any time without prior notice.


SECTION 13 - PROHIBITED USES

You may use the Services for lawful purposes only. You may not use the Services to violate laws, infringe intellectual property, harass others, transmit malware, scrape the site, or interfere with security features. We reserve the right to suspend or terminate access if you violate these Terms.


SECTION 14 - TERMINATION

We may terminate your access to the Services at our discretion at any time without notice. You remain liable for all amounts due up to the date of termination. Sections that by their nature should survive termination will survive.


SECTION 15 - DISCLAIMER OF WARRANTIES

Information on the Services is provided for general information only. We do not warrant accuracy, completeness, or usefulness.

EXCEPT AS EXPRESSLY STATED BY NOBL PARFUMS, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW.


SECTION 16 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL NOBL PARFUMS, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES.


SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Nobl Parfums, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims and expenses arising out of your breach of these Terms, violation of law, or misuse of the Services.


SECTION 18 - SEVERABILITY

If any provision is unlawful or unenforceable, it will be severed and the remaining provisions will remain in effect.


SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision is not a waiver. These Terms and any policies referenced constitute the entire agreement between you and us regarding the Services.


SECTION 20 - ASSIGNMENT

You may not assign these Terms without our consent. We may assign these Terms without notice.


SECTION 21 - GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction, except where mandatory consumer protections apply.


SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms by posting changes on our website. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.


SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Nobl Parfums
Email: help@noblparfums.com
Address: 195–197, Suite Ra01 Wood Street, London, England, E17 3NU, United Kingdom
Company registration number: 16840706